Get Help Using ProFirstAid

Please read the suggestions below for answers to common questions.
Will my employer accept this card?
It is up to the discretion of each individual employer to decide whether or not they will accept the ProFirstAid certification. It is suggested that you show the certificate or website (www.profirstaid.com) to your employer and let them decide. If you call any other Curriculum provider, ie. American Heart Association or Red Cross, they will most likely tell you they do not recognize or accept our certificate. This is to be expected because they are competitors to ProFirstAid.
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My employer won't accept the certificate
It is up to the discretion of each employer to choose whether they will accept the ProFirstAid certification. ProFirstAid offers a 30 day money-back guarantee if your employer chooses not to accept the certificate. Click here to fill out the form and request a refund. Please be aware that your card will no longer be valid in the ProFirstAid system if you are issued a refund.
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Verifying a Card is Genuine

Many employers and human resource personnel like having the peace of mind knowing their employees are turning in an authentic card.

Every card issued by any of the ProTrainings sites will have unique certificate number right on the front.

To ensure there has been no tampering you may, at any time, enter the certificate number to check it against our database.

If you have any further questions please don't hesitate to contact us.

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If none of these suggestions answer your question, contact us here.