Note: Your progress in watching these videos WILL NOT be tracked. These training videos are the same videos you will experience when you take the full ProFirstAid program. You may begin the training for free at any time to start officially tracking your progress toward your certificate of completion.

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When you are trying to access Emergency Medicine Services via 911, here are some things to consider. Text messaging is a good way to contact EMS when you are in a loud area or are hearing impaired; however, keep in mind that it is not available everywhere. The preferred way to access EMS is to dial 911 via cell phone. The location of a landline phone must be accurate in order for the operate to know where you are calling from.